Online Orders
Shipping
Uk orders only.
All orders are processed and shipped within 24 hours of purchase, by Royal Mail 48-hour tracked.
Orders placed at weekends and bank holidays will be shipped on the next available business day.
Postage is £5.
Free local delivery to N19, NW5 and N6.
Free collection
For shipping enquiries please contact me on
Returns
I want you to be happy every time you shop with me. Occasionally though, I know you may want to return items.
I offer a 100% money back guarantee on Products returned for any reason. I’ll gladly accept returns for any Dermalogica products purchased from victoriaknowles.com and will issue a full refund upon receiving your items within 30 days of the PURCHASE date. Please note: delivery charge is non-refundable
Should you have a skin response to your product please also contact me as soon as possible.
All returns must be pre-approved by me.
Please contact me within 48hr should you have any discrepancies with your order @ info@victoriaknowles.com
Please send your package to:
Victoria Knowles Returns
49 A Chester Road, London, N195DF